I've heard the term enquiries and replies in the conveyancing process. What does that actually mean?
Enquiries and replies just refers to questions that someone wants answers to, likely your solicitor, or your agent. It could be for example: “We noticed from your forms that you’ve replaced the windows. Do you have a certificate for that?” That would be an enquiry. Some of the enquiries are quite serious for example it could be a question about boundaries, and on the other hand, some are simple things like: "When did you have your gas boiler last serviced?"
Some people make the mistake of not replying at all if they don't know an answer. Don't do that. If you don't know the answer, just get back to your solicitor as quickly as possible and let them know that you don't know. They'll go about doing what they can to find an answer. We encourage people to respond as soon as possible. The sooner you provide the answers, the sooner the information is able to be conferred to the other solicitor, and the process is able to move forward. Without the answers, the solicitors can't decide what to do next and the whole process slows down.